Frequently Asked Questions

Making a decision about caregiving for a loved one is never easy. To be comfortable with your options, you need answers. We hope the following information is a good start. If your questions aren’t completely answered, call your local office. We’d be glad to speak with you about your specific family situation.

Q: What kind of home care services do you provide?

A: Our services include Companion care, Dementia care, personal care, skilled nursing, respite care, travel companion for seniors.

Q: Are your caregiver insured and bonded?

A:Yes. Every caregiver is insured and bonded employed by our Organization. To help ensure the safety and well-being of our clients, we perform a criminal history background clearance and then cover each caregiver with general liability and workers’ compensation insurance.

Q: How do you select your caregivers?
All of our caregivers are rigorously scanned . We interview everyone in person and then conduct a thorough reference, criminal background check, and drug screen test. Everyone that works with us, from home health aides to nurses, are bonded and insured.
Q: What makes us different from other companies?

What distinguishes our Home Care Agency is that the care we provide revolves around you, our client. The services we provide are custom-tailored to each client’s individual needs. We are also available to all of our clients around the clock. Our team is available 24 hours a day, 7 days a week to provide service whenever it is needed.

Q:Hom can i verify that shift was completed?
A:we use a combination of internet-based solutions to verify time and attendance. This allows you to have a written record of care services provided in the home. We can also provide written verification at any time.
Q:Are the Home care service covered insurance or Medicare?

A:Medicare provides an eligibility tool to see if your family qualifies, but they typically don’t pay for the type of hourly personal care service that Right at Home provides. We may be able to provide documentation to third parties such as long-term care insurance companies that could help you obtain the best coverage possible.

Q: How much do the services cost?

A: We offers several levels of care and costs are determined based on each client’s needs including level of service and hours needed per week.We will be more than happy to provide you a quote on the price of services and set up a payment plan that works for you.

Q: How do I get a job at 21 century?

A: First, you can access a list of our independently-owned 21 century franchises’ open in-home care jobs here.

Q: How is the privacy of my personal information maintained?

A:Your information is never sold to a third party under any circumstances. In fact, only the office personnel and caregivers who are directly involved in your service will have access to information related to the care of your loved one.

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Our home care pricing is based on the unique needs of your situation.
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Is caring your calling? We’re hiring qualified people committed to helping others.